Delivery Policy

Elvorodona Ltd arranges delivery of purchased products to customers based on the delivery information provided when an order is placed.

Delivery Information

Customers must provide a complete and accurate delivery address and a working phone number when placing an order.

Incorrect or incomplete delivery information may result in delays or additional delivery arrangements.

Delivery Areas

Delivery availability may depend on the customer’s location and the delivery services available for that area.

Customers will be informed if a requested delivery location cannot be serviced or requires a different delivery arrangement.

Delivery Charges

Delivery charges may vary depending on the destination, order size, delivery method, and other applicable factors.

Any applicable delivery charge will be communicated to the customer during the ordering process.

Delivery Times

Delivery times depend on the customer’s location, product availability, order processing, and the delivery provider being used.

Estimated delivery periods are provided as guidance and may be affected by circumstances outside the direct control of Elvorodona Ltd, including traffic, weather, public holidays, logistics disruptions, or unsuccessful delivery attempts.

Delivery Attempts

Customers should ensure that someone is available to receive the order at the provided delivery address or follow any delivery instructions communicated by the delivery provider.

Additional delivery arrangements may be required where a delivery attempt is unsuccessful because the recipient is unavailable or the delivery information provided is incorrect.

Inspecting Your Order

Customers are encouraged to check their order when it is received and contact Elvorodona Ltd promptly if the product appears damaged, incorrect, or materially different from what was ordered.

Delivery Delays

Where a significant delivery delay occurs, customers may contact Elvorodona Ltd using the contact details below for assistance with the order.

Contact

Elvorodona Ltd
366, Murtala Muhammed Way, Yaba, Nigeria
08151376501
dona@elvorodona.com